HIPAA Notice of Privacy Practices
B & M Health Services, Inc.
Effective date: September 22, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our commitment and responsibilities
This notice applies to protected health information maintained by B & M Health Services, Inc. about current and former patients. Protected health information includes identifiable information about your health, care, or payment for care, whether paper, electronic, or spoken.
We are required by law to protect the privacy of your health information, provide this notice of our legal duties and privacy practices, follow the notice in effect, and notify affected individuals following a breach of unsecured protected health information as required by law.
How we use and disclose information
The following uses and disclosures are subject to applicable federal and Florida law. When another law provides greater protection, we follow that law rather than treating HIPAA permission alone as authority to disclose.
Treatment. We may use information to assess your needs, plan treatment, and coordinate care. For example, your clinician may consult with another treating professional about your treatment when permitted by law and with consent when required.
Payment. We may use information to bill and receive payment. For example, we may send a health plan information about services and diagnoses needed to process a claim, subject to applicable consent and disclosure restrictions.
Health care operations. We may use information to administer the practice, evaluate quality, supervise clinical services, and improve care. For example, authorized staff may review a record to assess the quality of services. Service providers assisting these functions must comply with applicable privacy obligations.
People involved in your care. As permitted by law, we may share relevant information with people you identify as involved in your care or payment, with your agreement or an opportunity to object. If you cannot express a preference, we may use professional judgment about your best interests where the law permits. Additional confidentiality rules still apply.
Other legally permitted or required disclosures. Subject to required safeguards, we may disclose information:
- To meet legal reporting duties, including reports of suspected abuse or neglect, and for authorized public health activities, such as disease reporting, product recalls, or adverse-event reporting.
- To help prevent or reduce a serious threat to health or safety when the law permits or requires disclosure.
- To health oversight authorities for lawful audits, inspections, licensing, or investigations, and to HHS to review privacy compliance.
- For workers’ compensation matters, qualifying law-enforcement requests, or court and administrative proceedings, only when the applicable legal conditions are satisfied. A request or subpoena does not automatically override confidentiality protections.
- For legally authorized research with the required permission, waiver, or other safeguards.
- To coroners, medical examiners, funeral directors, or organ-procurement organizations when authorized by law.
- For lawful specialized government functions, such as military, national-security, or correctional-institution purposes, when applicable legal requirements are met.
- For disaster-relief coordination when permitted by law and consistent with applicable patient choices.
Additional protection for mental health and substance use records
Florida law protects confidential communications with licensed clinical social workers, mental health counselors, and marriage and family therapists. We obtain written consent or another valid legal basis before releasing protected communications. Florida law includes limited exceptions, such as certain proceedings arising from a patient’s complaint and specified serious threats. For qualifying imminent threats to an identified or readily available person, disclosure to law enforcement is required; warning the potential victim may also be permitted. Other applicable reporting laws may require disclosure.
If we receive or maintain substance use disorder records protected by 42 CFR Part 2, those additional protections apply. Such records, or testimony about their contents, may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you without your written consent or a qualifying court order issued with the required notice and opportunity to be heard. A court order authorizing disclosure must also be accompanied by a subpoena or another legal requirement compelling disclosure. HIPAA permission alone does not override Part 2.
Your authorization and choices
Most uses or disclosures of psychotherapy notes and uses of health information for marketing require your written authorization, subject to limited legal exceptions. We do not sell your health information. Other uses or disclosures not described in this notice require your written authorization. You may revoke an authorization in writing, except to the extent we have already relied on it or another legal exception applies.
If we contact you for fundraising, you may opt out of further fundraising communications. Before using Part 2 records for fundraising, we will provide a clear opportunity to decline those communications. Information lawfully disclosed to a recipient may be redisclosed and may no longer be protected by HIPAA; other laws, including Part 2 where applicable, may continue to limit its use.
Your rights
Contact our office using the information below to exercise these rights. We can explain the request process and provide any necessary form. Written requests may be required.
Access and copies. You may request to inspect or receive an electronic or paper copy of records used to make decisions about you, subject to legal exceptions. We generally act within 30 days. If a lawful extension is needed, we will explain it in writing. Any fee will be reasonable, cost-based, and permitted by law. If access is denied, we will explain applicable review rights.
Corrections. You may request an amendment to information you believe is inaccurate or incomplete. We generally respond within 60 days, subject to a permitted extension. If denied, we will explain why in writing and how to submit a statement of disagreement.
Confidential communications. You may ask us to contact you in a specific way or at a different address. We will accommodate reasonable requests.
Restrictions. You may request limits on information used or shared for treatment, payment, or operations. We do not have to agree to every request. We must generally honor a request not to disclose information about a service to your health plan for payment or operations when you, or someone other than the plan, have paid for that service in full, unless disclosure is required by law.
Accounting of disclosures. You may request an accounting of certain disclosures made during the preceding six years. Exceptions include treatment, payment, operations, and certain other disclosures. One accounting in a 12-month period is free; we will explain any permitted charge for additional requests in advance.
A copy of this notice. You may request a paper copy at any time, even if you agreed to electronic delivery. You may also print this page.
Personal representative. A person legally authorized to act for you may exercise your rights, subject to applicable law. We verify that authority before acting.
Complaints without retaliation. You may complain to our office or to the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate or condition care on your decision not to complain.
Contact, requests, and complaints
B & M Health Services, Inc. — Privacy Inquiries and Complaints
10691 N Kendall Dr, Suite 312, Miami, FL 33176
Phone: (786) 592-8470
Email: intake@bmhserv.net
Call or write to the office to ask questions, request records, exercise a privacy right, or submit a complaint. Do not include sensitive treatment information in ordinary email; ask for a secure submission method.
You can also file a privacy complaint with HHS, call 1-877-696-6775, or write to HHS Office for Civil Rights, 200 Independence Avenue SW, Washington, DC 20201.
Secure portal and notice updates
The consultation link takes you to our secure SimplePractice portal. This notice applies to our practice’s handling of protected health information, not only to the consultation link. Website browsing information is addressed in our separate Website Privacy Policy.
We reserve the right to revise this notice and apply revised provisions to all protected health information we maintain, as permitted by law. The revised notice will be posted on our website and available at our office and upon request. The effective date will identify the current version. An acknowledgment of receipt, when requested, confirms receipt of the notice; it is not authorization for unrelated disclosures.